Monday, December 12, 2011
ecobee goes live with a new website and web portal
ecobee, makers of the award winning Smart Thermostat and Energy Management System, have launched a new website (www.ecobee.com) and upgrades to their customers web portal. ecobee.com is specifically designed to better serve customers, contractors and distributors. Visitors to the new site will benefit from the intuitive navigation and wealth of new resources available to them.
“At ecobee our goal is to provide a world class experience for our customers, contractors and distributors. We see this new website and the accompanying upgrades to the ecobee web portal as part of our ongoing effort to deliver this goal.” said Stuart Lombard, President/CEO of ecobee.
The ecobee.com website now includes a “Request a Quote” tool that makes it easy for customers to receive a quote from one of the hundreds of Preferred ecobee Contractors across North America. Existing ecobee customers will also see two new widgets on their personal web portal. The “Contractor Rating System” provides ecobee customers with the opportunity to recommend their contractor and add comments about their experience. The “News” widget keeps customers connected to the ecobee community and provides Maintenance Messages and Updates from the ecobee team.
“Our customers are very engaged with their ecobee product as over 70% are logging into their web portal or smart phone app at least once a week.” stated Lombard. “We also know that over 80% of our users are running a program and the average ecobee customer is saving 26% on their annual energy consumption, which represents about $500 per year.”
Contractor’s and Distributor’s also have a special section dedicated to their specific needs to help them build their businesses. The Webinars tab provides a hassle free process for signing up for the informational online product webinars that take place every Friday. There is also access to a Marketing Support section which makes it easy to download the ecobee marketing assets to be used in advertising and marketing executions and on their company website.
The new ecobee website and web portal upgrades are examples of how ecobee continues to deliver Easy, Smart and Green solutions to their customers.
ecobee delivers intelligent energy management solutions. Installed in homes and businesses across North America, the ecobee Open Energy Management Platform is the easiest way for residential and commercial customers to understand, manage and reduce their energy consumption. Servicing both the Utility and HVAC markets, ecobee’s line of WiFi enabled thermostats, online web portals and smart phone apps are the products of choice for ease of use, energy efficiency and demand response programs. ecobee has also won significant industry awards which include the ASHRAE/AHR Innovation Award for Building Automation, the Dealer Design Gold and Silver Awards and the Deloitte Green 15, among others. ecobee is supported by a network of over 1,400 quality HVAC contractors and distributors across North America. For more information please visit www.ecobee.com